Refund policy

Refund Policy

Because each of our products is handcrafted with care, all sales are final. We are unable to offer returns, refunds, or exchanges. That said, we proudly stand behind the quality of our work and want every customer to feel happy with their purchase.
For any questions or concerns, please contact us anytime at leafandlightgifts@gmail.com.


Damages and Issues

Please inspect your order as soon as it arrives. In the unlikely event that your item arrives damaged or there is another issue, contact us within 3 days of delivery so we can make it right.
To report an issue:
  1. Take a photo of the damaged product and the shipping box.
  2. Email leafandlightgifts@gmail.com with your order number and photo.
  3. We will get back to you shortly to resolve the issue quickly.


Lost or Stolen Packages

Leaf & Light is not responsible for packages that are lost or stolen after the carrier has marked them as “Delivered.” Please be sure to provide a safe and secure shipping address at checkout. And of course, don't hesitate to contact us if we can help tracking down your order with the carrier!